Privacy and Cookie Policy

Effective Date: 23 June 2025

1. Introduction

Welcome to Best of Days Therapy ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy and Cookie Policy explains how we collect, use, and protect your personal information when you visit our website https://www.bestofdaystherapy.com.

If you have any questions about this policy, you can contact us:

Phone: 07907 004464
Email: info@bestofdaystherapy.com

2. Information We Collect

a) Information You Provide to Us

We may collect your name, email address, telephone number, and any other information you choose to provide when you contact us via our website, email, or phone. This may also include booking information for arranging consultations or therapy services.

b) Information Collected Automatically

When you use our website, we may automatically collect certain information such as:

IP address
Browser type
Pages visited and time spent on the site
Referring website URL

This information helps us improve our website and services.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly.
Analytics Cookies (Google Analytics): We use Google Analytics to collect information about how visitors use our website, including number of visitors, pages visited, and time spent on the site. Your IP address is anonymized before being stored by Google. For more information, visit: Google Privacy Policy.

Managing Cookies:

When you first visit our website, you will see a cookie banner where you can choose to accept or reject non-essential cookies. You can also control cookies via your browser settings. Please note that disabling certain cookies may affect website functionality.

4. How We Use Your Information

We use the information we collect to:

Respond to enquiries
Provide therapy services you request
Improve website performance
Ensure website security
Comply with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

5. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

Consent — where you have given consent (e.g., accepting cookies)
Contract — where processing is necessary to provide services you have requested
Legitimate Interests — to improve our website and services
Legal Obligations — to comply with applicable law

6. Your Data Protection Rights

Under the UK GDPR, you have rights including:

Access to your personal data
Correction of inaccurate information
Erasure ("Right to be Forgotten")
Restriction of processing
Objection to processing
Data portability

To exercise any of these rights, please contact us at info@bestofdaystherapy.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, or as required by law.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party websites.

9. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

Contact Us

If you have any questions about this Privacy and Cookie Policy, please contact us:

Email: info@bestofdaystherapy.com
Phone: 07907 004464